Frequently Asked Questions

Everything you need to know about our artisanal fashion collections.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics including organic cotton and recycled polyester in our seasonal collections.

Can I modify or cancel my order after it has been placed?

Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing and we are unable to make further changes.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as interest-free installment plans through Klarna and Afterpay.